How do I register for an account?
Registration is only available to trade customers. Individual brides cannot register or purchase directly from this website; please visit our stockist locator to find your local stockist.
If you own a bridal or clothing store
You can register for an account and purchase immediately if you have received an invitation email from us; this means we have checked your territory and pre-approved your store for a trade account. Simply follow the link in your invitation email or
click here to register.
If you own a business and would like to register as a stockist but you have not yet received an invitation code, please contact us and we will be happy to discuss opening an account, in most cases we will be able to open an account for you within 24 hours, with a minimum of fuss.
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How do I place an order?
Your First Order As a new retailer there are several ways you can place your first order: On our website Register for an account, and get access to thousands of beautiful products at trade prices. You can place your first order online and get started ...
Do I have to pay import duty on my purchases?
Please note, only authorised retailers are able to register to purchase products on our website. Individual brides and consumers will need to use our "Find a Store" function to purchase items through an authorised retailer; we do not sell directly to ...
Legal information
Richard Designs Limited Registered in the England & Wales (No. 6179288) Registered office address 115 Lancaster Way Business Park, Ely, CB6 3NX, United Kingdom VAT Registration 469454840 Richard Designs LLC Registered in the State of Delaware ...
How do I Track my Orders?
1. On the homepage, click ‘Sign in’ at the top-right corner of the page and log into your account. 2. Go to your Account Dashboard by clicking on the ‘Account’ button in the top-right corner of the page. 3. Click on ‘Track Orders’. 4. On this page ...
Do you accept orders from international customers?
Yes absolutely! Please note only approved retailers can register and purchase on our website. Individual brides or consumers will need to use our "Find a Store" function to purchase our items through their nearest authorised stockist. You can find ...