Welcome to your Help Centre!
You're looking at your new Help Centre. We have tried to provide as much information as possible to help you with choosing and buying your product.
The Help Centre is designed to provide a complete self-service support option for you. The Help Centre contains: a knowledge base and for our trade stockists, support requests.
Related Articles
How do I place an order?
Your First Order As a new retailer there are several ways you can place your first order: On our website Register for an account, and get access to thousands of beautiful products at trade prices. You can place your first order online and get started ...
Do I have to pay import duty on my purchases?
Please note, only authorised retailers are able to register to purchase products on our website. Individual brides and consumers will need to use our "Find a Store" function to purchase items through an authorised retailer; we do not sell directly to ...
What is your minimum order?
We never ask stockists to place minimum orders with us, we would prefer you order the styles you love and build your collection at a pace you feel comfortable with. We look forward to working with you over many years, so you are always welcome to try ...
Can you do bespoke veil designs?
We do not provide a bespoke veil design service. Our designers work very hard every season to develop a wide range of products to suit every look. If you need any help finding the perfect veil for your dress or your wedding then please feel free to ...
How much are your dresses and accessories?
Our stockists are free to decide their own retail price of a particular product, therefore the prices we show you on this website act as a guide only, to help you decide which style is best for you. Sometimes the price in the shop may be a little ...