How long will my order take to arrive?
Provided all components are in stock, your accessory order will be made and dispatched within a few days. You can expect delivery within a week unless you have requested a rush order, then it will be with you in 2-3 working days.
During exceptionally busy periods this may be slightly longer but we will always send you a confirmation email with the estimated dispatch date of your order. If you need your accessories for a particular date please let us know when you order and we will rush the order through for you, free of charge. Orders from international customers may take longer depending on location and courier.
Standard dress orders take 7 weeks. We have two rush delivery options of 5 weeks or 3 weeks for an extra charge. You can also order on deferred delivery, and we will deliver your dresses on a later date of your choice. Orders from international customers may take longer depending on location and courier.
Will I receive a receipt after I place my order?
Once you have placed your order online you will receive a written order confirmation via email. You can also view and download order confirmations from your dashboard as well as tracking individual items on your dashboard. If you have made payment by ...
What courier will you use to send my order?
All orders are sent direct via courier from our UK location. We use DPD for all domestic deliveries, smaller parcels may be sent with Royal Mail if they are non urgent. For international deliveries, we will use either DPD or DHL, depending on the ...
Will I be able to wear my tiara all day?
Each band is made by hand especially for each tiara to ensure a comfortable fit. Coated in soft threads, each band can be worn all day without any discomfort. Flexible and malleable, you can tighten or open out the hairband to make sure it fits you ...
Will my Veil Hide my Dress?
We use soft, sheer tulle to make our wedding veils, so they won't hide the decoration on your dress. Wedding veils do not need to be heavy or old-fashioned looking. Soft, delicate tulle and beautiful crystal, pearl or lace detail results in a light, ...
What is your minimum order?
We never ask stockists to place minimum orders with us, we would prefer you order the styles you love and build your collection at a pace you feel comfortable with. We look forward to working with you over many years, so you are always welcome to try ...