Can you send me a swatch of fabric?
Your Richard Designs stockist should have swatches of all of our bridesmaid and veiling colours, so you should be able to take away a small swatch from them.
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What courier will you use to send my order?
All orders are sent direct via courier from our UK location. We use DPD for all domestic deliveries, smaller parcels may be sent with Royal Mail if they are non urgent. For international deliveries, we will use either DPD or DHL, depending on the ...
How do I find a stockist near me?
1. On the homepage, scroll down to the bottom of the page and click on ‘Find a Stockist’. 2. Enter your Zip/Postcode. 3. A list of stockists, ordered by distance, will be displayed. Here you can select one and find their contact details by clicking ...
Will I receive a receipt after I place my order?
Once you have placed your order online you will receive a written order confirmation via email. You can also view and download order confirmations from your dashboard as well as tracking individual items on your dashboard. If you have made payment by ...
Which shape petticoat or underskirt will work best with my gown?
To choose your petticoat shape, simply look at the silhouette of the gown and match this to the shape of your petticoat. If you are unsure which petticoat is best for you, we will be happy to advise you. Simply let us know which designer your gown is ...
How long will my order take to arrive?
Accessory Orders Provided all components are in stock, your accessory order will be made and dispatched within a few days. You can expect delivery within a week unless you have requested a rush order, then it will be with you in 2-3 working days. ...