William Dicks

Hi, I'm the Finance Director at Richard Designs. I have been working here since 2010 and I look after the accounts and most of the IT systems as well. I am also currently the Chairman of the British Bridal Association. Outside of work I spend most of my time with my two young children and my wife. If I have any time leftover I enjoy watching and playing football and squash.

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Activity overview

Latest activity by William Dicks
  • William Dicks created an article,

    How do I login?

    Existing customers logging in for the first time should contact us for their one-time password. These are being issued on an individual basis to known customers so that we can ensure your account i...

  • William Dicks created an article,

    How do I place an order?

    Your First Order As a new retailer, there are several ways you can place your first order: On our websiteRegister for an account, and get access to thousands of beautiful products at trade prices....

  • William Dicks created an article,

    Do I have to pay import duty on my purchases?

    Please note, only authorised retailers are able to register to purchase products on our website. Individual brides and consumers will need to use our "Find a Store" function to purchase items throu...

  • William Dicks created an article,

    Do you accept orders from international customers?

    Yes absolutely! Please note only approved retailers can register and purchase on our website. Individual brides or consumers will need to use our "Find a Store" function to purchase our items throu...

  • William Dicks created an article,

    Will I receive a receipt after I place my order?

    Once you have placed your order online you will receive a written order confirmation via email. You can also view and download order confirmations from your dashboard as well as tracking individual...

  • William Dicks created an article,

    Which currency can I pay with?

    We currently offer billing and local payment services in GBP (British Pound), EUR (Euro) and USD (US Dollar). All prices are fixed so you do not need to worry about exchange rate fluctuations. We o...

  • William Dicks created an article,

    How do I register for an account?

    Registration is only available to trade customers. Individual brides cannot register or purchase directly from this website; please visit our stockist locator to find your local stockist. You can r...

  • William Dicks created an article,

    Legal information

    Richard Designs Limited Registered in the England & Wales (No. 6179288) Registered office address 115 Lancaster Way Business Park, Ely, CB6 3NX, United Kingdom VAT Registration 907560031   Richard ...

  • William Dicks created an article,

    My veil has purple marks on it, what do I do?

    We use an air-soluble marker in our production process. Please do not worry, the marker will disappear on its own in a few days and will not be visible at all. If you would like to speed up the pro...

  • William Dicks created an article,

    Welcome to your Help Centre!

    You're looking at your new Help Centre. We have tried to provide as much information as possible to help you with choosing and buying your product. The Help Centre is designed to provide a complete...